EN
Registration/cancellation
Due to the Corona restrictions the capacity of both the cable car and the cave tours is limited,
the visit time must be booked in advance. This is done according to the availability of places.
For group reservations or by e-mail info@eisriesenwelt. at.
Please note that in case of late arrival for check-in at the Visitor Centre,
the reservation will be forfeited.
Exceptionally, a change of booking to a later date can only be made
if a sufficient number of vacant places are available!
Cancellation
Up to 7 days before the day of reservation: No cancellation fee
Up to 3 days before the day of reservation: cancellation fee 50% of the cancelled tickets
Within 2 days before the day of reservation and if the reservation is not used,
the full price of the ticket must be charged.
Directions/Vehicle access
Tour buses are able to access the parking area of the Eisriesenwelt (with the exception of extra-large tour buses with a length of 14m or more). The 5-kilometer access road from the town of Werfen has a slope of 21% and two lanes. A sufficient amount of (free) bus parking spaces are available.
You also have the option of traveling from Werfen by local public bus (for a charge) - advance registrations are recommended!
Registration at: Tel.: +43 (0) 6468/5293 email: eisriesenwelt.linie@aon.at
Time needed
The time needed depends on the guest structure (students/retirees/disabled persons) as well as potential waiting times during the busy periods. The tours of the Eisriesenwelt in Werfen take about one hour and 15 minutes on average.
You should plan to spend at least three hours on this visit, since the path from the parking area to the cable car, the cable car transport itself, as well as the footpath from the cable car to the cave and back also take up time.
Accounting/Payment
In addition to cash, the main ticket office also accepts debit and credit cards.
If travel agencies prefer payment via coupons (vouchers), we first need to execute a cooperative agreement.
Please contact us at info@eisriesenwelt.at or ph.: +43 (0) 662/842690-14 or fax: +43 (0) 662/842690-8).
We hope you understand that we do not guarantee any commissions for travel agencies and tour operators.
Freiplatzregelung
Ab einer Gruppengröße von 20 zahlenden Gäste erhalten Reiseleitung (1 Person) und der Busfahrer (soweit er persönlich an der Tour teilnimmt) freien Eintritt.
Registration/cancellation
Tour groups generally do not have to register in advance. The cable car transportation and cave tours are available to the visitors only in the order of their arrival. However, we can organize the process more efficiently and reduce potential waiting periods if you let us know the arrival time of your group and any wish for a foreign language guide in advance.
Registration (weekdays) at: +43 (0) 662/842690-14 or via e-mail: info@eisriesenwelt.at
Cancellation:
If you would like to cancel your registered visit to the Eisriesenwelt for any reason at all, we would be grateful for a notification.We will not charge you any cancellation fees!
Directions/Vehicle access
Tour buses are able to access the parking area of the Eisriesenwelt (with the exception of extra-large tour buses with a length of 14m or more). The 5-kilometer access road from the town of Werfen has a slope of 21% and two lanes. A sufficient amount of (free) bus parking spaces are available.
You also have the option of traveling from Werfen by local public bus (for a charge) - advance registrations are recommended!
Registration at: Tel.: +43 (0) 6468/5293 email: eisriesenwelt.linie@aon.at
Time needed
The time needed depends on the guest structure (students/retirees/disabled persons) as well as potential waiting times during the busy periods. The tours of the Eisriesenwelt in Werfen take about one hour and 15 minutes on average.
You should plan to spend at least three hours on this visit, since the path from the parking area to the cable car, the cable car transport itself, as well as the footpath from the cable car to the cave and back also take up time.
In general, tour groups will receive cable car transport and tours at any time even outside of the regular schedule (always on the whole and half hour).
Accounting/Payment
In addition to cash, the main ticket office also accepts debit and credit cards.
If travel agencies prefer payment via coupons (vouchers), we first need to execute a cooperative agreement.
Please contact us at info@eisriesenwelt.at or ph.: +43 (0) 662/842690-14 or fax: +43 (0) 662/842690-8).
We hope you understand that we do not guarantee any commissions for travel agencies and tour operators.